The Nest thermostat is one of the most popular smart thermostats on the market today. And for good reason. It figures out your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or gone and can raise and lower temps to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a wise idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to talk with your energy company for valuable rebates, as you may be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either hook it up on your own or hire a HVAC pro like Ohler & Holzhauer Inc.. If you’re putting it in yourself, you’ll see a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a setback because the thermostat can get ample power from other heating and cooling wires.

Sometimes, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is an improvement from older programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive adequate electricity, Nest says you might run into some of these issues:

  1. Poor battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t shut off.
  5. Your system is making odd noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t turn on or turns off and on frequently in a short period of time.

You might believe something is suspect with your heating and cooling system, but if you just got the Nest, we advise you check your thermostat initially. This is especially timely if the weather is mild, and you haven’t been running your heat or air conditioning consistently.

Our Specialists Can Fix Nest Thermostat Problems

If you’ve gone through Nest thermostat troubleshooting without help but can’t repair the issue, a smart thermostat specialist including one from Ohler & Holzhauer Inc. can support you. We can identify the problem and add a C-wire, if necessary.

Smart thermostats including the Nest are made to make your life simpler, by automatic energy-efficient programming and the opportunity to check temps while you’re out. It’s a frustrating experience when yours won’t operate like it should, but our heating and cooling specialists at Ohler & Holzhauer Inc. can take care of the trouble in no time.

If you’re running into atypical heating and cooling behavior with your new Nest, call us at 419-465-8722 to book your appointment right away.